Senior Account Manager

New York

ABOUT GLASSVIEW

GlassView's mission is to drive performance through video advertising. We work with over 80 of the top Fortune 100 Global Brands, offering access to over 2.6 billion unique users worldwide, and over 280 million unique users in the United States, reaching 98% of the connected country.

Through emotion-based targeting and optimization, high frequency trading (SmartGamma™) and delivery across connected devices, GlassView is best known for its performance.

Leadership includes Renaud Dutreil, former Chairman of LVMH North America, who previously held several ministerial positions in the highest levels of French Government; Condé Nast former Executive Stephanie Newhouse; Chien Chung (Didi) Pei, chairman of the China Institute and partner in the legendary Pei Partnership Architects; Beauty and Well Being Founder & Editor Clémence von Mueffling; Jim Porcarelli, Co-founder of MediaCom North America; CBS Revenue & Operations Executive Director Dennis Colon; Candy Pratts Price, previously Creative Director for Vogue.com; Dr. Michael L. Platt, Director of Wharton Neuroscience Initiative and Co-founder of neuroscience wearables company Cogwear.

Launched in 2014, GlassView has headquarters in Dallas, with offices in New York City, Tokyo, Singapore, London, and Paris, among other locations.

What we're looking for

We’re hiring a Senior Account Manager to join our all-star NYC team as a key owner of our US clients. This includes proactively growing relationships with key clients/agency partners and guiding KPI-driven optimization strategies. You will provide clear and consistent communication to internal and external stakeholders, identify client business goals, implement win-win operational strategies, and develop new account managers. The ideal candidate thrives in all aspects of account management including, day-to-day client management, leading high-quality media planning execution, designing & implementing KPI-driven campaigns, and working with key internal leaders to influence product road mapping. This position reports directly to the Director of Accounts.

Client Management & Campaign Operations (60%)

  • Own a portfolio of key GlassView clients and act as their daily point of contact

  • Monitor & analyze campaign performance data to guide KPI-driven optimization strategies, design actionable recommendations, and drive best-in-class performance

  • Translate client needs and project objectives into actionable strategies with the AdOps, Commercial, and Executive teams

Media Planning & Product Strategy (30%)

  • Lead the internal team on the development of high-value media plans for advertisers based on a deep understanding of GlassView product offering, advertiser KPIs and digital media landscape

  • Develop a strong understanding of GlassView’s value proposition and become an expert in our product offering (current and future)

  • Embed with the AdOps team to up-level product development, measurement tactics, and media partnerships

  • Support Commercial Lead throughout opportunity lifetime with proactive reporting, business reviews, and campaign performance updates

Team & Company Development (10%)

  • Help onboard new account managers, ensuring they understand best practices and key cross-functional relationships

  • Serve as a thought leader and central point person across the team on our strategy and communicate impact to relevant teams in a timely and clear manner

  • Update Salesforce database from proposal through campaign lifetime to maintain internal metrics and business dashboard

Skills that grab our attention

  • Required - Microsoft Office, Google Workspace, Salesforce (or equivalent), Slack (or equivalent)

  • Preferred - Campaign Manager, DV360, Adobe Ad Cloud, MOAT, Project Management, Photoshop

About you

  • 4+ years of experience in digital advertising focused on account management, reporting, and client services (on partner-side is a plus)

  • Proven track record-setting KPI-driven campaign strategies and delivering on them (ROAS, DR campaigns is a plus)

  • Comfortable performing data analysis and making decisions based on the results

  • Ability to be nimble and resourceful, work under tight deadlines, and respond to shifting priorities across multiple client accounts

  • Excel at balancing time spent between strategic initiatives and diving into the details when necessary

  • Hyper-organized, naturally communicative, and passionate about their work

  • Contribute to a friendly team environment that promotes collaboration

  • Passion for technology, media, advertising, and consumer insights

  • Advanced Excel and PowerPoint skills, as well as experience with analyzing datasets and delivering actionable insights

  • Adept at using modern project management and communication tools such as Slack, Google Workspace, and Salesforce

  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Education

  • Bachelor's degree or equivalent experience (in marketing, business, or communications is a plus)

The base salary range is $70K-$90K. Compensation is based on various non-discriminatory factors including but not limited to experience, education, and skills. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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